Complete Coast Reset

Cancellation Policy

By booking an appointment with Sunny Coast Detailing Co., you agree to the following: **GST Notice:** All package prices listed on the website are before GST. GST will be added to your final service total. **Mobile Service:** As a mobile detailing service, I require access to a working outdoor water hose connection and a standard power outlet unless other arrangements have been made in advance. Due to weather conditions, appointments may need to be rescheduled unless a covered area is available. If required, drop-off appointments at my home may be available. **Appointments:** Please ensure your vehicle is accessible at the scheduled appointment time. If you need to cancel or reschedule, I kindly ask for at least 24 hours’ notice whenever possible. **Preparing Your Vehicle:** Please remove all personal belongings, valuables, and unnecessary items from the vehicle before your appointment. This allows for a more thorough and efficient detailing service. **Service Results:** I treat every vehicle with respect and do my best to restore and refresh each space; however, a vehicle's age, condition, and previous care can affect the final results. **Existing Wear & Damage:** Detailing may reveal existing imperfections, such as scratches, fading, stains, worn areas, or damage previously hidden by dirt or debris. **Stains & Contamination:** While every effort is made to achieve the best possible results, some stains, odours, pet hair, sand, or other contamination may be permanent or require additional treatment. Results will vary depending on the vehicle's condition and age. **Mold or Pet & Child Soiling:** Additional charges starting at $50 may apply for excessive mold or child and pet-related soiling requiring additional time and treatment. This includes situations such as urine, feces, vomit, mold or heavy contamination requiring deeper extraction and deodorization. Please inform me beforehand of any such concerns, as an in-person assessment may be required to confirm the scope of work. **Photos & Promotion:** Before-and-after photos may be taken during your appointment and used by Sunny Coast Detailing Co. for promotional purposes, including on social media, unless you request otherwise before your appointment.